Workforce Planning for a Successful Organization Change

This project provides a framework and practical guidance to help water utilities change their organizational cultures and influence the cultures of their customers and other stakeholders to embrace...

Addresses workforce challenges by providing a focused analysis of the mission-critical classification at risk in terms of both numbers and work preparedness; the organizational processes, such as recruitment...

Provides guidance to assist water utility managers in (1) identifying the major management challenges that confront their organizations, and (2) developing an appropriate strategic response to these issues...