Guidance Manual for Monitoring Distribution System Water Quality

Undertook a joint pilot-study that integrates customer complaint and online water quality data into an early warning system. Includes 8-10 large and medium-sized utilities, covering both geographical distribution...

Reports on existing pipe-cleaning and relining techniques, and documents the effectiveness of these techniques on water quality improvements, infrastructure reliability, risk management strategies, customer service, maintenance of reasonable...

Compares conventional water treatment and distribution to unconventional approaches for providing quality water to customers, including point-of-use (POU) and point-of-entry (POE) devices, small neighborhood systems, and bottled water...