Organizational Development Needed to Implement a Knowledge Management Strategy at Water Utilities

Abstract

Identifies the benefits of implementing a knowledge management (KM) initiative and the organizational development factors (e.g., culture, core planning processes, communications, rewards, etc.) that are critical to the success of implementing a KM initiative. Includes an extensive tool kit and CD-based informational resources for drinking water utilities to evaluate and develop their organizational cultures to be supportive of successful implementation of KM strategies and initiatives. Published in 2011.

As of February 2021, the Knowledge Management Toolkit is no longer available. For questions, please contact us.

Resources

Public Plus

Organizational Development for Knowledge Management at Water Utilities

Report

#4003

03/31/2011

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Organizational Development Needed to Implement a Knowledge Management Strategy at Water Utilities

Abstract

Resources

Organizational Development for Knowledge Management at Water Utilities

Water Utility Executive Leadership for the 21st Century

Developing Curriculum and Content for DPR Operator Training

Compliance Guidance and Model Risk Management Program for Water Treatment Plants

Diversity, Equity, and Inclusion Best Practices for the Water Sector Workforce

Preparing the Water Sector to Embrace Technology: Skillsets and Enterprise Management Approaches for the Digital Age

Water Utility Resilience: A Case Study of the 2021 Marshall Fire

Leading Water Utility Innovation