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Project #802

Consumer Attitude Survey on Water Quality Issues

$130,000
Completed
Principal Investigator
Robert
Hurd
Research Manager
Elizabeth C Kawczynski
Contractor
Apogee Research, Inc.
Customer Relations & Stakeholder Engagement
Water Quality
Microbes & Pathogens
Final Report

Abstract

Describes a telephone survey of 1,603 adult consumers in the United States to determine their views on water quality issues and the water utility industry. Includes results of interviews with a small cross section of environmentalists, mayors, and water utility general managers nationwide. Also covers a follow-up survey to assess the impact of the cryptosporidiosis outbreak in Milwaukee on public attitudes and perceptions in Milwaukee as well as the rest of the nation. Research partner: AWWA. Published in 1993.

Resources

View Executive Summary