Arsenic Rule: Consumer Confidence Report Guidance

Abstract

Provides guidance to community water systems on how to address Consumer Confidence Report (CCR) and risk communication requirements related to the final arsenic rulemaking, issued by the U.S. Environmental Protection Agency (EPA). Expands on work in project 2692, Understanding the Impact of CCRs and Emerging Issues Communications on Customers. Further evaluates and refines tools for effective communication specifically with respect to language on arsenic contamination required for inclusion in CCRs. Research partner: EPA. Published in 2004.

Resources

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Arsenic Rule: Consumer Confidence Report Guidance

Report

#2894

04/30/2004

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Arsenic Rule: Consumer Confidence Report Guidance

Abstract

Resources

Arsenic Rule: Consumer Confidence Report Guidance

Terminology for Improved Communication Regarding CECs

Understanding and Enhancing the Impact of Customer Confidence Reports

Conventional and Unconventional Approaches to Water Service Provision

Developing Strategic Consumer Messaging for Microplastics in Drinking Water Supplies

Feasibility and Applicability of Emerging Utility-Led Innovations in Addressing Affordability

Smart Metering Playbook: Compendium of Resources for WRF Subscribers

Diversifying Water Portfolios through Stormwater Capture and Use: Contributing to a Water Resilient Future